You can contact us at the following address:
Meersbloem Melden 42
The data is modified in such way that it is no longer possible to associate it with an individual.
Data we store about the user’s activities.
Software that allows us to evaluate user behavior.
The use of IT infrastructures and services we do not maintain on our local computers on site but are provided via a network (e.g. the Internet) by a service provider we have engaged.
Cookies are small text files stored on your computer or in your browser.
A (mobile) device, e.g. smartphones, tablets, notebooks, and PCs, with which you can use apps or programs and information services.
Information regarding a specific or identifiable natural, living person.
The processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject.
Software programmed to cause damage to a device.
When you visit our websites we process a variety of data. This data may directly or indirectly include personal data. Indirectly means that it may include personal data if used together with other sources of data. We collect much of this data in a pseudonymized or anonymized form. Among other data, we collect the following information:
When you visit our website, we might store information on the region from which you accessed our website, information about your device, operating system, and browser, on how you use our website, and whether you have visited us before.
If you contact us to submit a support request, for example, we save the data related to this request, e.g.: contact data and your name.
We need to know the location of your device in order for some features to work.
We process your data, whether they can be attributed to a person or not, for the following purposes:
In principle, we only store the personal data we need to meet our contractual obligations to you.
Public law requires us to collect, store, and transfer data to public authorities and their representatives. This may also be necessary to fulfill a public duty. Consent In some instances, your consent serves as a basis for our right to process data. In these cases, we will inform you about this possibility and give you the opportunity to grant us your consent. In these cases, we will inform you about the purpose of data processing and about your right to withdraw your consent.
We also might process data based on a legitimate interest on our part. In this case, we are obligated to inform you about our interest and weigh our interests against your own. This applies to the following processes:
######Time limits for storage and deletion We only store the personal data we need to fulfill the purpose for which they are collected. The time limit for storage is based on statutory requirements and the duration of our contractual relationship. Once the data is no longer in use, we will anonymize and/or delete it as required by law. If you request that your data be deleted, please note that we will block your data immediately; however, technical restraints may cause a delay of up to 30 days until we can permanently delete your data. Please also note that once we confirm your request to delete your data, it will no longer be possible to recover it.
We do no transfer your personal data to third parties for any reason other than those listed below. We only transfer your personal data to third parties if:
We transfer data to the following recipients or categories of recipients on the aforementioned grounds:
We use a global IT infrastructure network to provide our services, e.g. computers, cloud-based servers, networks, and software solutions. These partners are based in different countries, some of them outside the European Union. Not all of these countries have established laws to protect data to the extent the European Union has. Therefore, we have taken a series of measures in accordance with the GDPR to ensure the greatest possible degree of protection for your personal data. These include:
If you gave us your consent to process your personal data in a certain way, e.g. to subscribe to a newsletter or receive third-party offers, you have the right to withdraw your consent – fully or partially – at any time. Please contact us to do so. Should the data be processed after considering the legitimate interests as described in Art. 6 (1) lit f GDPR, you also have the right to object to your data being processed as long as there are reasons to do so based on your special circumstances or if they are processed for direct marketing purposes. In the case of direct marketing, you have a general right to object without being required to provide details on special circumstances. Please inform us in writing if you object to us processing your personal data.
Unless restricted by law, you have the following rights: The right to information, rectification, erasure, restriction of processing, data portability, and the right to object. Please note that we, as required by law, reserve the right to ask for identification and, if necessary, take additional measures to unambiguously verify your identity.
Contact us at firstname.lastname@example.org if you wish to obtain information about the personal data we have stored. Right to rectification: If the information we have stored is not correct, please provide us with your correct information in writing.
If you would like us to erase your data, we will do so in accordance with the statutory regulations. Contact us at email@example.com. However, please note that statutory regulations require us to store certain types of data for an extended period of time, e.g. during the retention period for accounting documentation of 10 years (German Fiscal Code) or on the grounds of warranty (3 years). Furthermore, please note that we will block your data immediately. However, due to technical limitations, it can take up to 30 days for your data to be deleted permanently. Please also note that once we confirm your request to delete your data, it will no longer be possible to recover it.
You have the right to restrict how and to what extent your data is processed. Please inform us about the categories of data you consider relevant and the reasons for restricting their processing. We will review the facts immediately and inform you about the results.
Please inform us in writing about which data you wish to have transferred and to whom. We will review your request immediately and inform you about the results.
If you are not satisfied with how we protect your data, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.
CounterFort has taken measures in line with the data protection laws that correspond to the latest codes of practice in the industry to protect your personal data. We review and, if necessary, adjust these measures on an ongoing basis. Our goal is to protect your data against accidental or intentional manipulation, partial or total loss, destruction, or unauthorized access by third parties. We protect the systems and processes with a variety of technical and organizational measures. These include, among others: data encryption, pseudonymization, anonymization, logical and physical access restriction and control, firewall and recovery systems, integrity tests.
Minors may not use and install our products and services.